Yes, I really do love your site!
I am writing because I read your post about your recent experience with Comcast. I decided to send you this message because I wanted to apologize for the experience. I also wanted to let you know, please feel free to contact me if you still needed assistance on your Comcast service.
Best Regards,
Mark C.
Comcast Corp.
Got an incredible response from Comcast. What makes it even more incredible is that I never emailed them. They must have someone with a Google Alert who just reads and responds to customers who mention them on their blogs or on Twitter. Here’s one prominent example, and here’s an example of it working for someone less famous.
The question is: Will they refund the ridiculous $2 charge for switching from HBO to Showtime?
The question is: Will they refund the ridiculous $2 charge for switching from HBO to Showtime?
